Privacy Policy for onlyusedtrucksjax.com
1. Introduction
At onlyusedtrucksjax.com (“we,” “us,” or “our”), we are firmly committed to protecting and preserving your privacy and safeguarding any personal data you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We adhere to the highest standards of data protection in compliance with applicable global privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to transparency, safety, and user control over personal data.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others accessing onlyusedtrucksjax.com (“the Website”). This document governs the collection and processing of personal data on the Website and any services offered through it. For the purposes of applicable data protection laws, the Data Controller responsible for your information is onlyusedtrucksjax.com. All inquiries and concerns should be directed to [email protected].
3. Categories of Data We Process
We may collect and process various categories of personal data depending on your interactions with the Website:
a. Usage Data
We automatically collect data about your interaction with the Website. This includes IP address, browser type and version, time zone setting, operating system and platform, pages visited, time spent on the site, referral URLs, and other diagnostic data.
b. Account Data
When you create an account or fill out contact forms on onlyusedtrucksjax.com, we may process data such as your full name, billing and shipping addresses, email address, and phone number.
c. Profile Data
Profile Data includes information derived from your Website interactions, such as service preferences, prior purchases, behavioral trends, and settings you choose.
d. Communication Data
Any correspondence sent through our contact forms, support inquiries, or customer service communications will be collected and stored. This includes message content, timestamps, and issue resolution records.
e. Technical Data
Technical Data encompasses data collected from your device and system configuration, such as device type, operating system version, hardware settings, screen resolution, and browser plug-in types.
f. Transaction Data
Transaction Data includes records of services requested or products purchased through the Website, including payment method details (handled via secure third-party processors), shipping information, and order history.
g. Preference Data
This includes your marketing preferences, opt-in or opt-out status, areas of product interest, and consent regarding the use of your personal data for optional communications.
4. Legal Bases for Processing
We rely on multiple lawful bases for processing your personal information:
– Legitimate Interests: We process usage data and analytical data to improve the performance, layout, and content of the Website.
– Contractual Necessity: We collect and process Account Data and Transaction Data to fulfill contractual obligations and provide requested services.
– Consent: Where required, we seek your explicit consent for marketing communications, cookies, and other non-essential data use.
– Legal Obligation: We may process certain data to comply with regulatory or legal obligations.
5. Your Rights Under Data Protection Laws
Pursuant to GDPR and CCPA, you may have the following rights in relation to your personal data:
– Right of Access: You may request access to personal data we hold about you.
– Right to Rectification: You can request we correct inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You can ask us to delete your data, subject to legal limitations.
– Right to Restriction: You can request the processing of your personal data be restricted under certain circumstances.
– Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
– Right to Object: You can object to certain processing operations based on your specific situation.
– Right not to be Subject to Automated Decisions: We will not subject you to decisions based solely on automated processing that significantly affect you.
For inquiries or to exercise any of your rights, contact us at [email protected].
6. Security Measures
We employ robust security measures to protect your data, including:
– Encryption: All sensitive data is encrypted in transit via SSL/TLS protocols.
– Access Controls: Internal access to personal data is strictly limited to authorized personnel only.
– Secure Infrastructure: We use secure servers and firewall protection for data hosting.
– Backups and Redundancy: Regular backups ensure recoverability of critical data.
– Staff Training: Employees receive data protection and privacy training to maintain compliance and awareness.
While we employ best-in-class security standards, no online transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security and encourage you to use caution when transmitting data online.
7. International Data Transfers
Your personal data may be transferred and processed in countries outside of your jurisdiction, including to the United States. We ensure all international transfers are carried out in accordance with applicable laws:
– Standard Contractual Clauses (SCCs): Where applicable, we implement approved data transfer mechanisms under GDPR.
– Adequacy Decisions: Transfers may occur to countries deemed to provide adequate levels of data protection.
We take all reasonable measures to ensure your data receives a level of protection that is consistent with EU/UK and CCPA privacy standards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including for compliance with legal, accounting, or reporting requirements. Retention periods vary per data category:
– Usage Data: Up to 12 months after collection.
– Account and Profile Data: For as long as your account remains active or as required by applicable laws.
– Communication Data: Retained for up to 24 months for support tracking and auditing.
– Transaction Data: Stored for up to 7 years in accordance with tax and financial recordkeeping laws.
– Marketing and Preference Data: Retained until you withdraw consent or unsubscribe.
Once thresholds are reached, data is securely anonymized or deleted.
9. Our Use of Cookies
We use cookies and similar tracking technologies on onlyusedtrucksjax.com to enhance user experience and collect insights that allow us to improve our services. Cookies fall into the following categories:
– Essential Cookies: Necessary for website functionality, such as login, cart management, and security.
– Functional Cookies: Remember settings and preferences to personalize user interactions.
– Performance and Analytics Cookies: Collect aggregated statistics on traffic sources, page interaction, and usage metrics.
– Marketing Cookies: Track users across websites to deliver personalized advertising (used only with prior consent).
10. Cookie Management and Compliance
In accordance with GDPR and CCPA, you may opt out of non-essential cookies at any point by:
– Using our cookie management interface or consent banner when you first visit onlyusedtrucksjax.com.
– Adjusting browser settings to block or remove cookies.
– Contacting us at [email protected] for support with cookie preferences.
We honor Global Privacy Control (GPC) signals and browser “Do Not Track” (DNT) settings where technically feasible.
11. Children’s Privacy
Our services are not designed for or directed at individuals under the age of 13. We do not intentionally collect personal data from children. If we become aware that we have inadvertently gathered data from a minor without lawful consent, we will take prompt steps to delete such information.
If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us immediately at [email protected].
12. Policy Updates
We reserve the right to update or modify this Privacy Policy as required by applicable law or changes in our data practices. We will endeavor to notify you of significant updates via the Website or through direct communication channels.
We encourage users to periodically review this policy to remain informed about our data protection practices.
13. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us by email at:
We are committed to ensuring that your personal information is handled responsibly in full compliance with applicable privacy laws. You may contact us at any time with privacy concerns or for further clarification about our practices.